🔐 Privacy Policy
Last updated: March 2026 — Applicable under GDPR (EU) 2016/679
1. Data Controller
Company: Nam Viet Foods & Beverage JSC
Address: No. 994/1C, Nguyen Thi Minh Khai Street, Tan Thang Quarter, Tan Dong Hiep Ward, Ho Chi Minh City, Vietnam
Phone: +84 933 678 357 · Tel: +84 274 3800 118 / 117
Email: info@vinut.com.vn
DPO Contact: customercare@vinut.com.vn
2. Data We Collect
We collect personal data through contact forms, quote requests, and website analytics to process your business inquiries and improve our services.
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Full name | B2B contact identification | Legitimate interest | 3 years |
| Business email | Commercial communication | Consent | 3 years |
| Phone number | Sales follow-up (optional) | Consent | 3 years |
| Country / Company | Prospect qualification | Legitimate interest | 3 years |
| IP address (hashed) | Anti-fraud security | Legitimate interest | 6 months |
| Analytics cookies | Website improvement | Consent | 1 year |
3. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest or direct marketing.
Right to Restriction
Request temporary restriction of data processing.
4. How to Exercise Your Rights
To exercise any of the above rights, please contact our Data Protection Officer by email. We will respond within 30 days of receiving your request.
📧 customercare@vinut.com.vn
Response time: within 30 business days
5. International Data Transfers
Your data may be processed in Vietnam, where Nam Viet Foods & Beverage JSC is headquartered. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements, to protect your data in compliance with EU/GDPR requirements.
6. Security Measures
- TLS/SSL encryption on all data transmissions
- Hashed storage of IP addresses and sensitive identifiers
- Two-factor authentication (2FA) for administrator access
- Regular access logging and security audits
7. Cookies
We use essential and analytical cookies to ensure the proper functioning of our website and to improve your browsing experience. For more details, please refer to our Cookie Policy.
8. Filing a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. For EU residents, you may contact the CNIL (France) or the supervisory authority in your country of residence.
Contact Information
Nam Viet Foods & Beverage JSC
No. 994/1C, Nguyen Thi Minh Khai Street, Tan Thang Quarter, Tan Dong Hiep Ward, Ho Chi Minh City, Vietnam
Business Hours: Mon – Sat, 8:00 AM – 5:00 PM (GMT+7)
Phone: +84 933 678 357 · Tel: +84 274 3800 118 / 117
Email: info@vinut.com.vn · Feedback: customercare@vinut.com.vn
Languages: English, Vietnamese